Cleaning FAQs

Find answers to your questions about our cleaning services and how we can assist you.

Cleaning Services FAQ

Explore our frequently asked questions about our cleaning services for better understanding.

Service Quality Assurance

We guarantee high-quality cleaning services tailored to your specific needs and preferences.

Eco-Friendly Solutions

Our cleaning services use eco-friendly products to ensure safety for your family and pets.

Flexible Scheduling Options

We offer flexible scheduling to accommodate your busy lifestyle and cleaning needs.

Frequently asked questions

What Does Your Recurring Cleaning Service Include?

Answer: Our recurring cleaning service includes a comprehensive range of tasks tailored to keep your home spotless. Generally, our services include dusting all surfaces, vacuuming carpets and rugs, mopping hard floors, cleaning kitchens (including countertops, sinks, and appliances), sanitizing bathrooms (toilets, showers, and sinks), and emptying trash bins. If you have specific requests or areas that need extra attention, just let us know, and we’ll be happy to accommodate! You can also download our Cleaning checklist to see everything that's included.

How often can I schedule recurring cleanings?

Answer: You can schedule our recurring cleaning services on a weekly, bi-weekly, or monthly basis. We tailor our frequency options to suit your lifestyle, ensuring your home remains clean and inviting. If you need a different schedule, please let us know, and we'll do our best to accommodate your preferences.

What if I need to reschedule or cancel my cleaning appointment?

Answer: If you need to reschedule or cancel, please contact us at least 48 hours in advance. This helps us adjust our schedule accordingly. Cancellations made with less than 48 hours’ notice may incur a small fee. We're here to assist you, so don’t hesitate to reach out!

How do I prepare for my cleaning service?

Answer: To prepare for our cleaning service, please tidy up personal items such as clothing, toys, and valuables. t’s best if you also declutter all surfaces before the cleaner(s) arrive. This will help you to get the best possible result, as your cleaner(s) may not be able to fully clean a cluttered area or know where you keep your personal items. If you have pets, we recommend securing them in a safe area.

How can I contact you?

You can reach us by phone at (856) 388-5727 or email us at info@cleaneffects.net. We are always happy to answer your questions.

Where can I find your References?

Answer: You can find most of our references on our Google Business listing CleanEffects Google Reviews

Are your cleaners insured and background-checked?

Answer: Absolutely! As a locally owner and Operated Small Cleaning company, We take the safety of our clients and our own very seriously. All of our cleaning professionals are fully insured and undergo thorough background checks to ensure peace of mind. We take the safety of our clients and their homes seriously.

What should I do With My Pets?

We are a Pet-friendly company. We do ask you to keep them somewhere safe and out of the way while the cleaners are there, especially if you won't be at the house for everyone's safety and the pet's well-being.

Do you work from a checklist during your cleaning services?

Answer: Yes, our cleaning team works from a detailed checklist to ensure consistency and thoroughness in every cleaning session. This checklist is tailored to the specific services you choose, ensuring that all areas are addressed and nothing is overlooked.

How do you set your rates for recurring cleaning services?

Answer: Our rates for recurring cleaning services are based on various factors, including the size of your home, the frequency of cleaning, and any specific tasks you require. We offer competitive pricing and can provide a detailed quote after assessing your needs.

Do you bring your own cleaning equipment and supplies?

Answer: Yes, our cleaning team comes fully equipped with all necessary cleaning supplies and equipment. We use high-quality products to ensure effective cleaning while maintaining a safe environment for your home or business.

Can I provide my own cleaning products?

Absolutely! You can provide the cleaning products that you prefer us to use. Simply leave them in the appropriate place where we will be cleaning with them, along with any instructions on using the products.

Do I need to be home while the cleaning is done?

No, you are not required to be home during the cleaning. In fact, we prefer that you leave us a key or provide access to your home. This allows us to clean efficiently and at a time that’s convenient for you, giving us the freedom to work without interruption.

Will I have the same cleaner every time?

Yes, you will have the same cleaners each time we service your home. As a small, owner-operated cleaning company, we value consistency and relationships with our clients. This means you can expect familiar faces and a personalized cleaning experience that meets your standards every visit.